Abstract
The main objective of this study is to explore the factors that made it difficult for the Malay entrepreneurs to obtain assistance from the government. The study used the phenomenological approach because it focused on the worldview of the entrepreneurs themselves in describing the phenomenon. Data were collected through in-depth interviews and non-participant observation. Results of the study showed that there are two main factors which made it difficult for Malay entrepreneurs to receive assistance provided by the government. The first factor is the attitude of the Malay entrepreneurs themselves. The second factor refers to the lack of understanding between the Malay entrepreneurs and the government agencies at the implementation stage where the lack of expertise and knowledge among the government staff, the lack of response and feedback from the government, bureaucratic attitude, political influence, and government policies which do not favour the Malay entrepreneurs all contribute to the factor. The implication of the study is that the nation’s entrepreneurship policies should be reviewed so that it is more entrepreneur-friendly and based on mutual understanding.
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Article Details
- Year: 2022
- Volume: 43
- Issue: 1
- Pages: 159 - 188
- Accepted: 01.11.2021
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DOI:
https://doi.org/10.5281/zenodo.17035579 -
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How to Cite?
Mohd Hadri Mohd Rifin, Novel Lyndon, Azlina Abdullah, Kwok Chin Hoe (2022). Malay Entrepreneurs' Narrative of Government Business Support Services (GBSS) Through the Approach of Phenomenology. Journal of Economic Cooperation and Development, 43(1), 159-188. https://doi.org/10.5281/zenodo.17035579